Conditions of Sale

CONDITIONS OF SALE

Our responsibility ceases on delivery to or by pick-up by transportation company.

Before accepting parcels examine for loss or damage. When loss or damage occurs claim immediately on your transportation or insurance company.

This company shall not be liable for any consequential loss or damage.

Price of warehouse freight and insurance is extra if required and shall not be deemed to be part purchase price of goods.


RETENTION OF TITLE

The goods shall remain the property of Rugged Engineering until they are paid for.

If the customer has possession of the goods, but they are still owned by Rugged Engineering, the customer shall be the trustee of those goods until they are sold to a purchaser.

If the goods are sold by the customer, moneys received by the customer shall be held in trust for Rugged Engineering until the customer pays for the goods. All moneys so received by the customer shall be separately identified so that they can be recovered by Rugged Engineering if the customer fails to pay for the goods.

The customer allows Rugged Engineering and persons authorized by it to enter the customer’s premises where the goods are stored to inspect and recover them.

Until Rugged Engineering is paid for the goods, the customer shall keep them separate from other products so that they can be easily identified, and recovered.

If, contrary to its obligations in this clause, the customer mixes goods owned by Rugged Engineering with other products, so that the goods cannot be separately identified, the customer authorises Rugged Engineering to recover such of those goods and products for which Rugged Engineering, at its sole discretion, decides it has not been paid.


RETURNED GOODS

No goods will be accepted for credit adjustment without prior authorization from this company in advance in writing.  Transportation charges must be prepaid and original invoice number must accompany returned goods if approval is granted.

No claims recognized after 30 days from date of invoice.

Acceptance of the goods means the acceptance of these conditions.

All warranty claims will be addressed to:  warranty@ruggedgroup.com.au


Warranty

Rugged Engineering warrants your purchase of a new Pressure Perfect to be free from defects in materials and workmanship for 12 months from your date of purchase. It is a condition of the warranty that the product has been correctly installed by suitably qualified personnel and is used in accordance with accompanying instructions where provided (for example – if there has been installing of the product to the manufacturers’ instructions).

This warranty will no longer apply where Rugged Engineering considers (acting reasonably) there has been damage to the product as a result of an accident (for example collision), product alterations/modifications, incorrect installation, misuse, abuse or neglect.

The warranty is applicable for domestic household users only.  Use of the product in racing, competition or for any commercial purposes is not covered by this warranty.

Rugged Engineering will provide you with a repair or exchange (where possible) for the product if it becomes defective during the warranty period; however, the cost of removal and replacement is not covered by this warranty. You are required to pay for any expenses you incur in making or pursuing a claim under the warranty (including the costs of delivering the product you consider to be defective to Rugged Engineering). The choice of repairing or replacing a defective product under warranty is at the absolute discretion of Rugged Engineering.